FREE REPLACEMENT OR REFUND
We will take full responsibility within 45 days from order arrival if the product(s):
1. Significantly different from the preview shown to you.
2. Damaged due to the fault of our factory or the carrier.
3. Wrong item with what you ordered.
4. Missing item.
You may choose toREPLACEthe item or get aREFUND.
(We believe that REPLACEMENT or REFUND may help resolve your issue at best. Thus, we do not have policies for returning and, the original items can be kept at your own disposal.)
Please keep calm and take a clear photo or video of the item(s) and email it to us, along with yourorder number to support@evridwearcustom.com.
Please note: We do not accept returns. Do not mail back your order to us.
REPLACEMENT WITH A SMALL FEE
In some cases below, fortunately, areplacementcan be sent with justa small feecompared to the original price:
1. You received the wrong item/ design/ size due to incorrectly customized input.
2. Your shipping address was returned and destroyed due to incorrect address input.
Every customer matters, and your happiness will also be customized in each and every contact. Thank you for placing trust in our business and letting us do what we love!
If you have any questions, please don't hesitate to contact us at support@evridwearcustom.com
1 - Adjust photo on Mobile devices (move, rotate, zoom...): click the REVIEW button.
2 - CROP OUT the photo before uploading for best result.
3 - You can re-upload other photos if you want.
4 - To use Removed Background function, please wait 20-30 seconds.
*** In case you are UNABLE TO UPLOAD photo, feel free to add cart and checkout as usual. Then send us your order number and photo to our email: support@evridwearcustom.com. We will process your order manually.